IT Services For Pittsburgh Businesses:

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With us, IT is personal. We are your colleague, not a vendor. You will always hear a voice that you know. We understand that the cybersecurity of your company and the profitability of your business operations translate directly into the quality of your life.

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Your money is important. Every dime you spend with us will be approved in advance and is detailed in our invoice so you won’t have to guess what you’re getting. We don’t upcharge on computers so that you alway get the best value for your money.

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We look in so you can focus out. Your job is not to worry about your data. That’s what we’re here for! Ascent’s elite system of backing up critical information, securing your network from breaches, and improving the efficiency of your systems will leave you free to look outward, not inward.

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One-stop shop. To the extent that you want, we go beyond cybersecurity and IT support. We often assist clients to improve their business systems, streamline workflows, and increase revenue.

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Three steps to easy onboarding. You’ll find switching to Ascent easy and non-disruptive. We start with a vulnerability scan, then a quick business review, then get to work on getting your IT essentials set up right.

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No long-term contracts. We offer no-term contracts to make sure you always feel like you have a say in this partnership. If you’re not happy with our work, you can cancel our service at any time.

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Let an engineer build your foundation. Engineers don’t mess around when designing systems. We design for stability, redundancy, and efficiency. John Twigg worked the first 12 years of his career in an engineering firm. Today, we apply engineering principles to design and implement your IT infrastructure with a robust foundation that will weather cybersecurity storms, operate reliably, and make your business more efficient and profitable.

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Keep your business flying! As a pilot, Ascent’s owner, John Twigg, always has redundant electronic systems on board his plane in the event something fails. This culture of redundancy in aviation flows directly into the IT work Ascent does for its clients. What this means to you is that if your server crashes or you experience a ransomware attack, we can get you back to work in minutes (not hours or days) so that your business keeps flying!

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We’re close by. With our central location in the Pittsburgh area, we can be on site in an hour or less if needed in an emergency. However, we prefer being proactive rather than reactive by monitoring and fixing issues remotely, so most of the time we will resolve an issue remotely before there is a need to travel and before you even know it’s a problem.

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Cybersecurity on steroids. We employ the best security practices and are a registered provider organization (RPO) to the federal government’s Cybersecurity Maturity Model Certification - Accreditation Body (CMMC-AB). We use this Defense Department standard as the basis for our cybersecurity offerings. We have three levels to match your cybersecurity needs - Basic, Advanced, and Compliance. If you need assistance with any NIST/CMMC certification, we can assist you in becoming compliant.