IT Services For Pittsburgh Businesses:

Feeling Like You've Outgrown Your Current IT Service Provider?

No other IT consulting firm in Pittsburgh can touch our combination of fast response time, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the way you want them to.

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Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Data Backup and Recovery

We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

Remote IT Services

We can plug-in to your network and machines remotely, making it easier for our experts to provide computer support with ease and speed.

Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

11 Big Reasons to ChooseAscent Systems to Support Your Computer Network

1

Super-fast response times. We answer our phones live and respond to your call within one minute.

2

With us, IT is personal. We are your colleague, not a vendor. You will always hear a voice that you know. We understand that the cybersecurity of your company and the profitability of your business operations translate directly into the quality of your life.

3

Your money is important. Every dime you spend with us will be approved in advance and is detailed in our invoice so you won’t have to guess what you’re getting. We don’t upcharge on computers so that you alway get the best value for your money.

4

We look in so you can focus out. Your job is not to worry about your data. That’s what we’re here for! Ascent’s elite system of backing up critical information, securing your network from breaches, and improving the efficiency of your systems will leave you free to look outward, not inward.

5

One-stop shop. To the extent that you want, we go beyond cybersecurity and IT support. We often assist clients to improve their business systems, streamline workflows, and increase revenue.

6

Three steps to easy onboarding. You’ll find switching to Ascent easy and non-disruptive. We start with a vulnerability scan, then a quick business review, then get to work on getting your IT essentials set up right.

7

No long-term contracts. We offer no-term contracts to make sure you always feel like you have a say in this partnership. If you’re not happy with our work, you can cancel our service at any time.

8

Let an engineer build your foundation. Engineers don’t mess around when designing systems. We design for stability, redundancy, and efficiency. John Twigg worked the first 12 years of his career in an engineering firm. Today, we apply engineering principles to design and implement your IT infrastructure with a robust foundation that will weather cybersecurity storms, operate reliably, and make your business more efficient and profitable.

9

Keep your business flying! As a pilot, Ascent’s owner, John Twigg, always has redundant electronic systems on board his plane in the event something fails. This culture of redundancy in aviation flows directly into the IT work Ascent does for its clients. What this means to you is that if your server crashes or you experience a ransomware attack, we can get you back to work in minutes (not hours or days) so that your business keeps flying!

10

We’re close by. With our central location in the Pittsburgh area, we can be on site in an hour or less if needed in an emergency. However, we prefer being proactive rather than reactive by monitoring and fixing issues remotely, so most of the time we will resolve an issue remotely before there is a need to travel and before you even know it’s a problem.

11

Cybersecurity on steroids. We employ the best security practices and are a registered provider organization (RPO) to the federal government’s Cybersecurity Maturity Model Certification - Accreditation Body (CMMC-AB). We use this Defense Department standard as the basis for our cybersecurity offerings. We have three levels to match your cybersecurity needs - Basic, Advanced, and Compliance. If you need assistance with any NIST/CMMC certification, we can assist you in becoming compliant.

See what other business owners are saying about us…

Superior Service, Great Pricing, Unmatched Security

“I have worked with larger IT service firms, but Ascent is superior in service, pricing, and security knowledge.

Ascent Systems is knowledgeable and skilled in managing all our critical IT/IS needs and they are great partners. John is very experienced with ERP (enterprise resource planning) systems of many industries, knows weaknesses in security systems, and keeps abreast of how sophisticated hackers have breached other companies.

The Ascent team understands our needs, our processes, and extremely high security demands. As a defense subcontractor, we fall under the strict compliance requirements of CMMC. Our customers have stated that we are further along in our security than their other larger suppliers. I’m sure they are using the templates that Ascent created for us to benchmark their other customers.

John and his team are only a phone call away and are willing to come to the plant 24/7 to quickly resolve issues that could not be handled remotely or via the telephone.

Ascent is the firm I would choose. They are an invaluable partner to our company and provide us with superior 24/7 service. Their pricing is very reasonable, and invoices are detailed to support their fees.

William Hillman Controller
Irwin Automation, Inc.

Continuous Business Support

“We are a better company since choosing Ascent”

One of the best things to come out of partnering with Ascent is their prudent, practical, and economical response to hardware and software issues and issue prevention.

Ascent consists of a smart and reliable team dedicated to making sure that we are operational and secure at all times. The team is just a phone call away and responds immediately to any technology issues at hand.

Ascent is a reliable IT firm that provides continuous support while staying relevant to constantly evolving IT software, hardware, and network security. Implementation of new technologies is seamless and practical. Before Ascent, I felt like we were falling behind in technology. Now, they have completely turned that around and we leverage technology everywhere in our company. Simply put, we are a better company since choosing Ascent and have never had an issue.

Jamie Stilley Jamie Stilley President
Amerikohl Aggregates

Carefree IT

Peace of mind... that is what Ascent Systems provides. John and his team monitor all the things I know I should be doing (and more) but don't have the knowledge, skill, or time! It is a huge relief… They allow me to focus on my business knowing that the tech side is handled.

Ascent communicates with us on a daily, scheduled basis about the status of our systems. I feel up-to-date and in-the-know of my company's IT. We don’t have any surprises. Ascent’s IT support is not just provided to us, it is explained to us.

We’ve used Ascent’s services since 2019. John has a great team… I am a very satisfied customer.

Krista L. Rugh Krista L. Rugh Owner
HLC Bookkeeping & Office Services

About Ascent Systems

Technology changes all the time, but it's people that matter. We're here for you, no matter what IT issues you have. When we work with you, we are your colleague - not a vendor. Our focus is 100% on your mission and your success.

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